Not knowing your losing customers is often the primary reason why businesses fold...

Being able to calculate the lifetime value of each customer is the single most significant figure you need if you want to reliably grow your bottom line profits!

The number of customers you have is of little importance - losing them quickly (annual churn rate) or keeping them long -term is of paramount importance if you want to stay in business and predictably grow your profits.

Smart Audits™ Yorkshire will give you practical, plain-English ways to uncover wasted time, missed opportunities, and hidden process gap so you can predictably grow your profits

Led by an experienced Business & Operations Manager with a track record in streamlining operations, we combine hands-on business sense with modern AI-powered solutions.

That means you get realistic recommendations that are simple to implement and consistently deliver ROI — without hiring extra staff or letting anyone go.